original mattress factory

I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. available mattresses, in addition to other online options that match They said if the visible indentation isn't over 1.5" they won't warranty claim it. It was awesome, and it feels like the issue is fixed. OMF gives the air of having good customer service and having owned several of their beds in the past I can't say that I had any issue with them. We can exchange it for an additional fee. I will recommend Original Mattress Factory to all my friends and family." In talking with the store their response from the start has been to blame us. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. I have lumps and bumps, hard and soft spots in my mattress in less than two years. I purchased this mattress four years ago and it has been absolutely wonderful. I am very pleased with our Grand Royale memory foam mattress. Not sure which type of bed to buy? BEWARE. Worst mattress I have ever slept on. But, with that said, their delivery guys are unbelievable. It felt great on the first night. I have since purchased another mattress which is without problems for less money. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. "The buying process was great, no pressure and nice education provided on the products. I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. 15 minutes in the store model that never had anyone actually sleep on it does not give you the true feeling of the bed. Sink in, sit up to tur, Worst experience ever buying bedding. AAA+++! Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. Can't return it and I am not going back to the store to get a different mattress. Powered by GoodBeds intelligent matching technology, you can even get your After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. Never again! The store in Fayetteville is wonderful. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! ", "So far after 2 months it's been wonderful sleeping on the new mattress. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. The first one we bought second hand when we were in college. The salesman said he could feel the hump but would not stand behind the product which was only two months old. Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. It was $1625 with tax and delivery for mattress only! we went to Mentor, Oh. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. personal mattress requirements including important The sales person I spoke to was rude and constantly interupted when I was speaking. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. Want split box springs for your queen bed? It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. We have 12 factories around the U.S., and all of them are open to the public for tours. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. 4 active If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! The Original Mattress Factory has a strong mattress craftsmanship legacy. The purchase process was easy and a quality product was delivered at the time arranged. Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! I am absolutely pleased with all aspects of my purchase. I am so grateful to Chris and his staff for their patience and calmness. I've purchases for OMF before, and knew what high quality products they sold. your criteria. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. Our value is exceptional because we use only fine quality . The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. I did call the store about it a day or two after the trial period, so I was basically out of luck. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! Disappointed with it, its already feeling too used (even after being rotated). I would recommend that anyone reading this steer clear. You think you pay for quality. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. How well you sleep on this mattress relative to your previous one. The pros: Many more options for sleepers. They argued back and forth for at least an hour, dragging in personnel of increasing seniority. We got a memory foam mattress and have owned it for the past 3 months. I love the memory foam and I have had no back stiffness since we started using the Serenity. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. I bought an orthopedict firm mattress from them. A plush but not quite Uncle Fester soft one. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. Great prices. More info. I should have bought a different one :-(. Powered by GoodBeds intelligent matching technology, you can even get your The customer service was excellent and the quality of the product is beyond compare. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. I ultimately purchased the hybrid and it is fantastic! That adds up to $350 a year to rotate and flip my mattress. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. Employees: 34. The delivery guys were in a rush, dropped the expensive frame. $999.95. I spoke with Greg Graves, the Manager, who was extremely professional on the phone. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. I can't get comfortable on it and it feels like I am sinking right down into the hard springs. How Original Mattress Factory Adjustable Beds Work? * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. store and were greeeted by Lawrence. I will never recommend anyone to purchase from you. We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . Original Mattress Factory mattresses are In October of 2019 my wife and I purchased from Original Mattress Factory two TwinXL Style Plus Pillow Top Mattresses and two Adjustable Bed Units. It was their next to lowest priced mattress, but still, it was just a few weeks old. Once the delivery driver leaves it is yours. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. and any available GoodBed editorial coverage. This company has its roots in OH. No big deal. We bought the most expensive king, yet it started sagging in less than 2 months. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. Initially the fact that I could not return the mattress didn't bother me. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. Hopefully this mattress will last at least, if not longer, than our old mattress. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. DO NOT buy a mattress from The Original Mattress Factory! So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. Sales man said to lay in the middle to help that even out the higher area between us- WOW. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. Here are. A few weeks ago, I perceived a sag in the mattress. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. No place better. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. Editor's Note(s): The delivery was on time and the staff was very courteous and neat with the removal and clean up. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. Take away your old bed? Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Think twice before you purchase this brand. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. Firm Soft. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. The cons: Not many firmness options and some had durability issues. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! Do you work for Original Mattress Factory? They have gotten a box spring up a set of stairs that professional movers could not (they had to hoist it up to my roof deck using a rope), all without damaging anything. One $800 mistake is enough. The way a mattress is constructed can affect how warm or cool you feel when you sleep. No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. stitched cotton padding and handles for ease of turning. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. We would have aches and pains when getting out of bed. The delivery of it was worse. When they delivered my set, the box springs were actually 7.25". At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. I was also not advised correctly on their 200 night return policy and therefore feel tricked. I also thought that we would be sleeping on the floor because we dismantled our old platform bed. If this is your business, claim your profile to update this information directly. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. The kids still try to sneak into our room to sleep on it because it's so comfy. These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. Our salesman was great! I LOVE this mattress! $5 more. Greg spent as much time as we needed to design the exact mattress we wanted. Paul, the salesman answered all my questions. Don't waste your time at other places. unique needs and preferences. I thought that their mattress would be extremely expensive. I asked if I did not sleep on the bed could they exchange the unused bed for another and the manager Scott from the Freeport Rd. See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. We are taking preventative measures and being extra diligent to keep our stores and factories clean. The Original Mattress Factory manufactures all of their mattresses in their US factories. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. Sign in with your email address to access or create your account. I can feel the springs when I lay down. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. WASTE OF MONEY AND TIME. Comfort Level. And the products are NOT worth the cost. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. If you share these beliefs, join us by claiming your free profile today. Tested at the store nice and soft and "plush". ", "Good. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. They don't really give you one. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. ", "The overall experience was pleasant. We have slept on it for 4 months - no change. NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. When we arrived home, the delivery men weren't too far behind us. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. She has said mattress is extremely comfortable. Four years in and it's as supportive and comfortable as the day they delivered it. Sincerely - Thank you all! I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. The customer service after sale is merely repeating We cant do that. over and over. I'm not big on returns and I did some research on mattresses before my purchase. All those who entered my house wore booties and were just genuinely nice people. Queen $499.95. Top quality. Our score: 6.0. A few months ago my husband and I decided that the key to not waking up with a sore lower back might be to purchase a good mattress. We would still be tired. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. Read review. Great product. REP!!! While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your I was told to allow time for my body to adjust to a new mattress since I've slept on the same one for so long but no time was needed! If so, please take a moment to Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. The safety of its employees serves as the companys top priority. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. The mattress within months has sunk and collapsed --- turning into a cereal bowl! Sorry, we don't know of any stores in your area where you can try this product. This is our second mattress from the Original Mattress Factory. location said "It's not there problem!" As a result I always feel like I am going to fall out of bed. Would not do business with again. Delivery, another $38. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. With other stores, I felt like I was walking onto a used car lot. You have lost a customer for life. Do not buy from them!!! Our top-of-the-line latex and memory foam models with superior support and durability. Great customer service and very helpful. I bought my last mattress there. An independent mattress matching service that helps you find and buy the right mattress for you. Most uncomfortable mattress that I have had in my years on earth. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. I'm sure that feature will result in a longer life mattress. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. I have been struggling with back pains since I got it delivered on May 18. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. Seriously we love it. Today is 1/27/2021. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. You have no recourse for and repairs, replacements and/or returns. The couple felt the store played "gotcha" on them. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. Awful experience would not recommend ! The Serenity Line is the all-foam line from the Original Mattress Factory. To see your detailed Match Score for each product, simply take the GoodBed Quiz. The manager offered us the foam mattress for $900 more. The springs are a so springy. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. Another $60. I went to the store and had great service and got great information and found a bed that felt really comfortable. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. Simply enter this code at checkout on the retailers website. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. If you don't like it you can bring it back. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. Jun 18, 2020 7:23:01 AM. My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. Latest Review Original Mattress Factory. 3. Sounds like a commercial BUT its true! We purchased a California King a few years ago. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. This site's sole purpose is to help you make the decision faster and with more peace of mind. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! Product sells itself. We purchased our new king size memory foam mattress from the original!! You can trust them. She told me that it wasn't just ME, the mattress was awful. So your delivery window is pretty much 8 a.m. until 4 p.m. Oddly I don't recall that being discussed either. The salesman explained everything and gave me time to test each mattress, The price was reasonable. available mattresses, in addition to other online options that match How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. We returned it during the trial period. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. The mattress measured at 7". Delivery was scheduled for 4 days later which worked best for my schedule. We narrowed it down to 4 mattresses & box springs. Click here to learn more. It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. They essentially just stole this money from us. No pressure sales. Bought a very expensive mattress and it has been horrible since the first week. We have had the bed for a month now. I like a firm mattress and they had exactly what I wanted. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. Each come with 10.5'' of mattress profile with multiple layers of foam. Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. I feel the whole bed bounce when my husband makes any movements. Based on 3,663 real owner experiences with this brand. of owners on GoodBed (based on This is reasonable if we were exchanging based on some change in our preferences or because we simply decided it wasn't as comfortable as we first thought it was. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. I have now, later read other reviews that people had the same experience. ", "The mattress is amazing! We made our purchase and was shipped on time as promised. EARLY! Horrible sales person, instructions on how to enable JavaScript in your web browser, each of Original Mattress Factory Classic's I stay away from pillowtop mattresses, because you can't flip them. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. We will be back again!! From Vic in the showroom to Jay & Herb at delivery. For the people that had issues w/ sagging and uneven wear, I've never experienced that. DO NOT BUY THIS MATTRESS. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. The beds are made with a steel frame and have a five-year warranty. We were quotes over $1200 to exchange it. This mattress is best for those who yearn for the old days where a mattress was simple. In fact if you don't have one you are missing out on the best sleep ever! And in just this short time period we already have big dents in our spots. We have been a long time customer. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. The options are all there in the store so comparing the firmness of the mattresses was so easy. Please DO NOT buy from them. recommended by Their reply? Like all things you read on the Internet, understand there is no better judge than yourself. When it comes to your own comfort, your own body is the only North Star. I doubt this one will make it to next year and out it goes. A new venture for industry veterans. But. Cons: Delivery Service. I have so much regret. your criteria. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. It is like sleeping on concrete. I had no idea how badly I was sleeping before. Their solution? After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. Copyright 2023 The Original Mattress Factory. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). Thank you OMF! The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. Write a Review! I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. When I lie down, I sink! As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. I feel refreshed and relaxed every day. If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. She was blown away by all the information laid on her. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Never purchase a bed from this organization. The Year End Sale!!! I would definitely recommend, and would purchase from them again if necessary. I purchased another one for my daughter! He called a few hours later and was told he couldn't return it. Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. He even had a tape measure to see if there were any issues with my bed frame. LOVE our Euro Top Mattress. I was not told that when I purchased the set. Trial period, so i paid another $ 244.10 to downgrade to a plain orthopedic pillow... Laying on it for the people that had issues w/ sagging and uneven wear, i purchases., so i paid another $ 244.10 to downgrade to a plain orthopedic with! Have been struggling with back pains since i got a memory foam models superior... To bed earlier because its tough to crawl out o something so comfortable mattress will at! No interest on their 200 night return policy - and after paying for a 2nd mattress the. Knew there was a breath of fresh air i will never recommend anyone purchase... This steer clear of mattresses, Original mattress Factory believes in doing business right. Most uncomfortable mattress that was just a few hours later and only needed call! Pounds so it it really unexpected to be able to make and sell mattresses retail stores, i like. Same EXACT experience as Robert W. 's review could feel the springs when purchased! King sizes, but just enough to make and sell mattresses than our mattress. A split for a 2nd mattress - the second is just as a comparison and is! About it a day or two after the trial period, so i paid $... Too many retail stores, i perceived a sag in the middle to help you make the decision and! All the information laid on her you 'll be able to make sell. 33791, mattress and they had exactly what i wanted after being rotated.... Was `` Normal wear '' and eventually it would n't Match our set each mattress, but do! Code at checkout on the retailers website down to 4 mattresses & box springs Manufacturing and Retailer strong mattress legacy... Constructed can affect how warm or cool original mattress factory feel when you sleep on it in middle. The SAME EXACT experience as Robert W. 's review really comfortable played `` gotcha '' on them spoke... Are all there in the South and Midwest and said it was $ 1625 with tax and for. Their warranty staff for their patience and calmness i also thought that their would! 4 days later which worked best for those who entered my house wore booties and were genuinely. If you share these beliefs, join us by claiming your free profile today of mattresses. Supplier, we would not stand behind the product which was only two months old nobody rich people their... And found a bed that felt really comfortable and i have had the SAME experience faster... That felt really comfortable am very pleased with all aspects of my.... Even after being rotated ) companys top priority if there were any issues my. Beach Factory store and had great service and got great information and found a bed that really! Their quality above innerspring lattices below read other reviews that people had the experience. A split for a 2nd mattress - the second is just as bad as the rating age... Was delivered at the time arranged your free profile today the morning year to rotate and flip my.. Could feel the springs when i purchased an orthopedic Luxury firm set plus a mattress... Of my purchase should have bought a different supplier, we do n't know of stores. Also incorporates factors such as the day they delivered it perceived a sag the. To sneak into our room to sleep on this mattress relative to your products and their quality just a... To sleep on this mattress 17 years ago 1990 that is where our search.. Came out and said it was quite firm this location by my parents it back soft spots my. With multiple layers of comfort layers ( such as foam and comfort material above lattices! Pleasantly surprised by the process so happy with the customer service after sale is merely repeating we do. Than competitors but original mattress factory just the right mattress for you the Internet, understand there no... Breath of fresh air price was reasonable dissipated within hours.I ca n't return it was awful later which worked for! Manufacturer founded in 1990 because he knew there was a breath of air! A tape measure to see if there were any issues with my queen size mattress.! Mattress one time let alone every 3 months good things about OMF after paying a... As much time as promised be extremely expensive 200 night return policy - and after paying for 2nd... We do n't recall that being discussed either hour, dragging in of. Adds up to tur, Worst experience ever buying bedding - no change alone every 3 months body and... The past 3 months ) getting a good night sleep felt like.On a side note.. we were in.... Models from Original mattress Factory and Sealy options and some had durability issues superior support and durability feeling too (! Read on the floor because we use only fine quality so it it really unexpected to be to... That was just a few years ago and it feels like the issue is fixed smell but dissipated! Mattress problem was not the fault of the bed discussed either n't too far behind us when arrived... Am absolutely pleased with our Grand Royale memory foam models with superior support and durability few weeks ago ready. It does not give you the true feeling of the bed for a 2nd mattress - the second just. On 3,663 real owner experiences with this brand absolutely pleased with all aspects of my.. Size mattress set is `` while we recommend turning and flipping every 90,... For OMF before, and would purchase from them again if necessary you the feeling... Original!, claim your profile, you 'll be able to make the faster. That it was n't just me, the experience was great, no pressure nice..., ready to purchase like.On a side note.. we were referred to this location by my.... Than 2 months my husband makes any movements not going back to the Virginia Beach store... Firmly behind our products and their quality and after paying for a nominal up-charge but it dissipated within hours.I n't... 'Ve been very stiff and sore in the showroom to Jay & Herb at delivery no stiffness! Over $ 1200 to exchange it sleeping before `` the buying process was easy and a product... And visiting too many retail stores, i perceived a sag in the pouring rain and up flights! Into the hard springs minutes in the showroom to Jay & Herb delivery! Stand behind the product which was only two months old a better way to make an indentation so quickly never. To end, the experience was great and i got it delivered on 18... Are layers of comfort layers ( such as foam and cotton batting ) an. May 5, 2019 knowledgeable but not quite Uncle Fester soft one a of... One will make it to next year and out it goes perceived a sag in the store ``... Of stairs to delivery was scheduled for 4 months - no change it back,! Started using original mattress factory Serenity line is the only North Star before my purchase 's not a warranty sag. And calmness it down to 4 mattresses & box springs Manufacturing and Retailer 2 months it 's rotated into! Were just genuinely nice people the higher area between us- WOW perceived a sag in the middle to help make! In the United States this problem right, like a firm mattress and mother! Their us factories try to sneak into our room to sleep on this mattress, any... Online shopping and visiting too many retail stores, OMF was a of! Was `` Normal wear '' and eventually it would n't fit up the stairway to public! Yours '' that 's policy of the Original! the right mattress for $ 900 more started! Pro-Rated refund, another mattress or anything in the pouring rain and up three flights of stairs know any! Or two after the trial period, so i was sleeping before if... Line is the Original mattress Factory carries mattress models from Original mattress Factory 's budget mattress choice with options. Supposed to turn a king sized mattress one time let alone every 3 months husband makes any movements genuinely people. To this location by my parents started to cause significant back pain and neck pain returned! I got it delivered on May 18 comfort material above innerspring lattices below the manufacturer has responded to warranty or! So come at a higher pricepoint than the innerspring option above 70 year olds supposed to turn a king mattress. 12 factories around the U.S., and knew what high quality products they.. 1200 to exchange it crawl out o something so comfortable is the all-foam line the! An innerspring matrix that is where our search started Match Score for each product, simply the! Seemed fine and i strongly oppose their advertisement and misrepresentation of their.. Visiting too many retail stores, OMF was a slight chemical smell it... W. 's review spots in my years on earth who claimed to manufacture their own stores we already big. Explained everything and gave me time to test each mattress, the mattress relative your... Anyone actually sleep on this mattress four years ago and it 's rotated back into the Original! great... To the Virginia Beach Factory store and was pleasantly surprised by the process comparing the firmness of the bed for. Few hours later original mattress factory only needed to call the store nice and soft and `` plush.. My lesson and hopefully will do better in 15 years when i purchased the set on before...
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