It is now vulnerable. You can check which ones are compatible here:https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, Unable to access Etsy Help. Etsy suggests using images with a resolution of 72 PPI and at least 2000 pixels on the shortest side. Are you using a browser or the Sell on Etsy app? So, I got locked out of my account last Friday. Its slowly but surely going up. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. Its also a way to help individual sellers and small businesses. I am panicking. How to open an Account with Etsy Seller Central Help You? Any ideas? And How do Beginners sell on Etsy? Are you not able to click on the double icon. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. Short, descriptive sentences should describe your product and how it fits into the buyers life. There was a problem fetching the translation. Try using a different browser or disabling ad blockers. You can edit, save and download your template unlimited times for editing and proofing purposes only. You may pay between the first and the fifteenth of each month. Suppose the above elements of photos and packaging do not come naturally to you, and you believe your product requires a professional touch. you have to work out why your first shop was closed, not open another, Re: You may be unable to access your account. Step 5: Fill up Your Credit Card Information. Like i took their money and am sitting back sipping a margarita. I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Etsy is a wonderful way to establish your creative business since registering an account is free, and you just pay a small listing charge and a fee when your item sells. EDIT: thought Id also add that Etsy automatically put my shop on vacation mode too. Boxes, packing plastics, tape, and shipping labels are all included. Every shop on Etsy has a unique name. How long did it take for Etsy to unlock your account? by following a few simple steps: Etsy, founded in 2005, specializes in selling handmade and vintage goods and digital products. Etsy Seller Central is one of the worlds most popular online marketplaces. The issue you are experiencing is because Opera is not a supported browser. Larger files may be unable to be uploaded. The photo should highlight the products unique selling points. I was finally able to talk to someone with the link someone here provided. Thank you for all your efforts and answers. Still cannot get access to my established shop but Etsy support said they are escalating the matter. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. There was a problem fetching the translation. Use your or a loved ones name as the name of your shop. Pooling your business data in one location for compliance, management, and analysis is wise. Here are the steps you need to do to activate your Etsy account: (If you are suspended, you may also follow these steps so that you don't have to spend more time navigating Etsy's help section) Use. Check to see if it hasnt ended up in your spam or junk mail folder. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. I'm hoping I'm in a test group and it's not permanent. Those partners may have their own information theyve collected about you. Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. You can click the open your shop button now that youve entered your credit card information. After signing in, a grey circle appears next to the shopping cart in the top right corner. In that case, it is worth noting that branding is crucial when it comes to making an Etsy sale. What Tasks Should be Taken care of before Opening Your Etsy Shop? Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. Inspiration Seeker. Avoid using punctuation or spaces in your Shop Name. If you think this isscammy, please ignore it. It may appear difficult to digest, but you can get your answers. Nightmare all round. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Niche sales categories will assist your business in targeting and catering to your audience, allowing you to grow exponentially. Why they've done this is a mystery to me (and ridiculous in my opinion). I didn't click a link or anything. 1 Solution thatregina Community Manager by thatregina Community Manager 03-22-2022 08:37 AM Hi there! I have never felt so helpless on any platform, Thank you Etsy. Proceed from there. Try to season it with props or models to show the customer how it will look in their hands. And yes, there's also a thread also in the Technical Issues Forum about this. Very frustrating. If Etsy locked the seller out to "investigate" a potential problem, Etsy should at least email a automated statement advising the seller that they are locked out for whatever reason. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Can't access stats or go to my listings to renew. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. HELP PLEASE ! But no one-time password or similar code was sent. You could also use a service provider such as Pirate Ship or Shippo. I also suggested the rep get whatever team that's in charge of the Forums to post something in the Tech Forum to advise the problem has been reported and being worked on. Make sure to send them separately. So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. It sayshttps://www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows "Etsy just had a hiccup." Introduce your shop to the platform by giving up the details Etsy requires. If you do not already have an account, Click Register.. Those partners may have their own information theyve collected about you. This type of data sharing may be considered a "sale" of information under California privacy laws. And no one is giving me feedback on the matter. Its like Etsy thinks its MY FAULT im not sending out enough orders. Its where individuals uncover unique products. @WonderWoollens @FeltFunky @HeartToHeartPrints @georgemartimccall @PillowStars -- Would you all mind sharing what model iPad and browser/s you're using as you've been encountering the "can't access my Dashboard anymore" problem we've been discussing above? Try creating an account using a different internet connection. I'd hope to fix this issue as soon as possible. Every day I got 10-15 New Dm's and Comments regarding etsy Account Suspension / Etsy Call Verification Failed / Etsy Billing Issue etc. For more information, please see our Analyze and search competitors products and prices to learn how to set your price. If you have an extensive product catalog or a high volume of orders, please contact us to find out how we can assist you with everything from product listing optimization to order management. Try a different browser. I tried logging in and nothing worked, it kept showing " You may be unable to access your account. Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. Can anyone help. Help! We'll connect you with the type of support that's the best fit for your specific question: chat, phone, or email. We've done this to protect your personal and financial information. Etsy accepts JPEG, GIF, or PNG files for product image URLs. To make matters worse I dont have access to the email address associated with the account as the domain has expired. Great! You may be unable to access your account. Etsy is one of many online stores that allows almost anyone to sell their products. All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. Show potential clients the craftsman behind the store by posting a brief bio and a photo. All pre-hand efforts of choosing the price and category, writing the description, and setting up the meat of your shop will help you navigate this step. ". That doesn't work, either. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: basic site functions; ensuring secure, safe transactions; secure account login; remembering account, browser, and regional preferences; remembering privacy and security settings; analysing site traffic and usage; personalized search, content, and . This was the message I received. Try using a different browser or disabling ad blockers. I will make appropriate teams aware of suggestion to improve shopping experience. This type of data sharing may be considered a sale of information under California privacy laws. Etsy uses categories to help customers find relevant items when searching or surfing category pages. nothing receive email from etsy, i log in today and my shop closed by etsy You may be unable to access your account. Tried Etsy Help 'contact us' but it gets me nowhere. Clicking on the Messages icon brings up the old Menu, along with old messages that you don't want or need to see. :(, I'm on android and I can't find any buttons to get to my seller dashboard. It's a glitch that Technical Staff need to FIX!". Of course im trying to contact as many customers as I can through email but it is damn near impossible with how many orders there are. You can check which ones are compatible here: https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser View solution in original post Translate to English Again, I don't have a lot of faith that will happen either, but I wanted to let others know here that at least someone tried! Don't forget it can take up 10-12 days. Try to fulfill a customers need for the texture, color, or techniques used in the photo. Did the email provide you with a one time password to get into your account? Why am I not receiving the confirmation email? It's been about 10 hours and so far there has been no response. Once your shop is open, customers searching on Etsy can find your listings. The companys goal was to create a global marketplace for people to sell handmade goods and antiques. The template will be available for 1 year from the day of purchase. Im in so much trouble. Make sure to send them separately. I'm using OperaVersion:84.0.4316.42 (x86_64). I had to login into another shop I haven't finished yet to write this comment. For Etsy to lock a seller out leaving them fucked over with angry customers is inexcusable. If I get an email of that nature, I just go directly to my account to see if it was a valid email. what i have to do, i didn't make problem with etsy policy. I have just written a post on it. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. There's been a few posts on this happening to others recently. Learn more in our Privacy Policy and Cookie Policy. @RedRubyVintageOnLine, I was so hoping that your suggested "work-around" would do the trick! By clicking Sign in or Continue with Google, Facebook, or Apple, you agree to Etsy's Terms of Use and Privacy Policy. Step 2: Fill in the Shop Details. You cannot access your Etsy account outside a . Just spins around and eventually goes blank. I'm hoping I'm in a test group and it's not permanent. Private details? Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. I'm having no problems accessing my dashboard in Chrome or Firefox. But if you're having a problem with your shop or an order, you may need to get in touch with their customer support. As you add more items and learn what works best for your products, your Etsy shop will continue to evolve. Select the category that best describes your item; for example, John chooses Home & Living for his handmade chairs. Re: ! Please. Introduce your shop to the platform by giving up the details Etsy requires. Etsy helps customers find your item based on your assigned tags. Try accessing Etsy through your mobile data plan if youre using a mobile device. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. It will be your products identity and an essential part of your brand. If your Esty account got suspended for no reason just email the following emails. My shop was compromised. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. It is crucial to show effort in your product photos rather than feeling obligated to hire a professional photographer. As a business owner, you often run against time, and manually entering transactional data will consume significant time. 4.) Trying to explain myself to someone constantly interested in these issues started to get tiring. Thank you and I'm looking forward to fixing this issue.Hope this helps guys! Same result. How do I open an Etsy account? Also, you would not be able to use the Etsy apps. Since late yesterday, I can sign into etsy on my iPad but when I click on shop manager, the page goes blank. Don't CCEtsy Support Emails:integrity@etsy.comsupport@etsy.comMy Email (Copy \u0026 Paste)Hello Etsy Team, I'm reaching out because I have recently opened a shop but was quickly taken down once it launched. 8 days ago my account was suspended for suspicious login. Shops are getting hacked and it's been difficult to resolve. This will bring the drop down menu. Ensured that the sign-in isn't blocked (and have also tried enabling/disabling to see if that helped -- it didn't). How much does it cost to have an Etsy account? If it works in another browser, the original one may need to have some updates applied, be re-started, have the file cache cleared, have some extensions disabled, etc. 3). Increase the number of listings to increase the chances that shoppers will seek your shop. When you click on the circle, a drop-down menu appears, from which you can choose Sell on Etsy.. Am using an ipad. Privacy Policy. ! You can now tell your friends, family, and followers about your shop. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. Navigate to Sign In in the upper right corner to bring up a dialogue box requesting credentials. Dont sweat it if your shop name is perfect. To file your taxes, you will be given a 1099-K form. Tried multiple mobile numbers (including different providers), office numbers, and the authenticator app. I can access convos but that's about it. Youll be needed to give your full name, address, birth date, and the last four digits of your Social Security number. Take full advantage of our site features by enabling JavaScript. Etsy Payments charges a processing fee of 3% plus 25 cents on each sale. Reboot wifi/modem. Irritating! If this is something other than your greatest strength, hire a photographer or graphic designer or buy an Etsy template. What is going on, I thought it was my iPad but I see others having an issue. Check your internet connection or provided email ID spelling. 05-24-2022 11:35 PM. Check out SaasAnt Transactions, a cloud-based accounting automation tool that imports your Etsy reports into QuickBooks. Update your choices any time via Privacy Settings. Try creating a Bio for yourself to help your identity shine through the products you create. You may be unable to access Can someone explain to me what's going on? It is important to understand that to create a seller account, you must first have a consumer Etsy account. https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser. Etsys case system assists sellers in collaborating to resolve order issues. remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. You may be unable to access your account. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). 2). HELP PLEASE ! This issue is not an *improvement* that needs to receive future consideration. It may be unable to handle newer iterations of computer programming. Cookie Notice I have a "drop down menu" where the icon for Store Manager used to be. There are some key things which you should not mention while creating/applying for a etsy account. and this will go higher and higher. that's why I am sharing this link : https://bit.ly/book-call-30min(which I made previously for etsy users, but anyone can use this for other concerns. ) Learn more in our Privacy Policy and Cookie Policy. Put yourself in the buyers shoes and consider which titles and descriptions will interest you. Currently, I am getting 10-15 queries per day through comments and Instagram DMs, which is really amazing from you guys. Fortunately, opening an Etsy account takes very little time. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. No live chat, no one answers their email, phone calls simply end in Im sending this to the security team and theyll send you an email (the same generic one I got twice already). It will be primarily unique, open to scaling, and allow you to sell and connect anything to the brand. Begin with a backstory of how it is made and with what materials and technology. Give customers the details they need before buying a product, such as measurements and delivery time. Etsy won't let me log in "You may be unable to access your account." Panicking right now. This will assist them and you in understanding the products final price. I'm having same problem as of 11-5-19. I'm sorry for any inconvenience this has caused. Rep told me: "I understand you have problem connecting to Shop Manager via iOS. Cookie Notice Reboot computer. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. SSO Zendesk error. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. Is my income through the platform reported by Etsy to the IRS? If you opened your shop before that date and you're in a country that isn't eligible for Etsy Payments, you should be able to continue using your own PayPal account to accept payments. and our Its help center walks retailers through managing their stores, creating effective listings, financials, and even marketing and promotions. A policy section will also come in handy if any disagreements arise. Captcha failed to load. HELP PLEASE ! We ask that you not discuss the private details of your interactions with Etsy representatives. Super annoying. There was a problem fetching the translation. Don't keep sending tickets as each time you go to the bottom of the queue. We have temporarily limited access to your Etsy account because we've detected a suspicious login. @givemeacrown - I've tried all that. Use Chrome primarily, but Safari yields the same (inaccessible) result. https://help.etsy.com/hc/en-gb/articles/115015410188-I-Can-t-Sign-In-to-My-Account?segment=selling. My private info is being accessed by a third party and all I can do is check my emails, hoping it gets fixed immediately and you post this? They said that they would respond by mail, but unfortunately no one did. Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number. You can return to this step as often before completing the shop opening process. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Give me any sliver of hope. You can proceed with those services. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. Panicking right now. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Creating multiple versions for various projects or events is NOT permitted. I'm not sure how my shop was "taken" from me. Enter your credit card details, including your name, card number, and CVV. Yes, same here - can't access it on iPad 2, but it's fine on my PC! It can be multiple issues if you are still waiting to receive the confirmation mail from Etsy when registering. The usual greyed out icons you see once you click on the dashboard menu link just sit and spin endlessly and your dashboard never loads. Here is a link to initiate chat or email. Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. Here's what I've tried so far: 1). Etsy is an invaluable resource for countless crafters, artists, and their customers. While solving a problem, another problem arises.. So now, to customers waiting on their overdue orders, it looks horrible on me. Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. In order to understand demand, ask prospective customers what they are willing to pay for your product. This is a place where sellers can share their sources of inspiration. There was a problem fetching the translation. Very annoying! I had over 260 open orders. It's a site functionality problem that developed in the past 24 hours. ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. Just a thought - this worked in the past - can you access "Messages" - (Convos) - and see/access the Shop manager menu on the left that way? Yes! How much does it cost to have an Etsy account? I'm using an iPad2. Incorporated enterprises will need the legal entitys name, state, company registration number, legal business address, and EIN. Your shop policies must include the following elements: Congrats! SSO Zendesk error, Re: Unable to access Etsy Help. For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. To make matters worse I dont have access to the email address associated with the account as the domain has expired. Some Youtubers are selling etsy account creation consultancy for 3000 inr or more. Copyright 2023 by SaasAnt Inc. All rights reserved. It shouldn't take 3 days to get an account back. Include a few sentences describing the product, how customers could use it, and what makes it unique. Update your choices any time via Privacy Settings. We've sent you an email to confirm your subscription. Reset MFA via "Require Re-register MFA". Just spent nearly 45 mins trying to do just that via online Help Chat. Never change your password using a link in an email it could be a scam! As a shop owner, while waiting for more support from etsy, today is the 3rd day and I'm still reading on the forums if there have been similar events. The photo depicts a 360-degree view of the product so that customers can make an informed purchase. Can I purchase shipping labels from Etsy? For more information, please see our Same problem being reported there, same "solutions" tried, and same outcome: Impossible to get to your dashboard because it refuses to load. Add registration@etsy.com to your email contacts and try sending the confirmation again: Resend your confirmation email. Find out more in our Cookies & Similar Technologies Policy. I know on IPads things are different so I can't help there. This type of data sharing may be considered a sale of information under California privacy laws. Etsy may send you communications; you may change your preferences in your account settings. Analyze the buzzwords in your title and replicate them in your tags to boost the power of that search term. I started to feel helpless. The maximum file size is 1 MB. Yes, if you have more than $20,000 in sales and 200 transactions, Etsy is obligated by law to declare your revenue to the IRS. We ask that you not discuss the private details of your interactions with Etsy representatives. This can assist small business owners in navigating the difficult customer service challenges of selling online. So, who knows if the actual/accurate problem will get forwarded to tech staff or not. Use different words and phrases to describe your products color, materials, uses, and techniques. I logged in after I changed my password last night, but failed when I tried it in the morning. If you're using a browser, do you have another browser you could try? Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Whether the photos are from your phone or your rooms window, you win if they connect to the buyer, you win. You posted before that you set up a second shop, because your first shop was closed. Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. Thank YouFor New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy account can be recovered. Etsy is powered by 100% renewable electricity. Yes, I reached out to the support team. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. Estimating your shipping costs before taking the package to the post office may take a lot of work. Not sure as to why when I haven't broken any policies. Set up a separate bank account to handle your Etsy expenses and transactions, and file your business taxes, with the optimism of unlimited profits and inviting taxes with roaring sales. You may be unable to access your account. Youll also be able to specify the items color and whether its related to a particular holiday or if its appropriate as a gift for a particular occasion. The issue you are experiencing is because Opera is not a supported browser. I was having the same problems as the poster But then i was able to access the dasboard through the convo as someone suggested. Consider branded boxes and a thermal label printer as sales increase and sales orders pour in. But it is what it is, and you must master it to be profitable. I got this e-mail about 5 minutes after I contacted the etsy support line last night. Find out more in our Cookies & Similar Technologies Policy. You've already signed up for some newsletters, but you haven't confirmed your address. @JDTotesnDolls wrote: "If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number.". Same here. " and I tried to reset my password and it came up with this message next " Our security team has temporarily limited your access to this account for your protection. I'm unable to access Etsy Help. My credit cards, bank accounts, customer addresses are all inside, and if my account was stolen, I will cancel them, but I can't get an answer from anyone. Libraries, businesses, and public Wi-Fi, for example, may place restrictions on what you can do with your connection. Add words that make it sound like a business, like Co., Point, and Station, and make sure it flows like a melody. @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. I have been on the phone with Etsy support, I have emailed them 8 different times, and have only gotten an auto email response and a generic pre-typed list of common issues. The WORST customer service I have EVER dealt with. This type of data sharing may be considered a "sale" of information under California privacy laws. This is a critical step in the process of becoming an Etsy seller. They say to send you an e-mail for password reset, but when I type my e-mail address, it says Our security team has temporarily limited your access to this account for your protection. "You may be unable to access your account." Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Got disconnected from the first person, re-connected and it was obvious the rep was either based off-shore or English is a second language. Cumbersome and maddening. You can add more aspects to your items depending on which category you select, such as size. You can save up to 30% off USPS retail rates when you buy shipping labels on Etsy. The ticket was created, they said they will get back as soon as possible and I'm still waiting. The labels may be created at home using a laser printer or obtained online. But please understand that it is not possible for anyone to do 5 to 7 calls everyday. How to Reinstate Your Suspended Account How to Report an Item Reporting Security Bugs More Account Privacy I Received a Security Code Email from Etsy The purchase of a template is for ONE-TIME USE ONLY. Now I don't have the new drop down menus and can't access the dashboard at all. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Arrgghhh!!! Is there still any hope for my shop after the wave of negative reviews Im going to get after this? Opening an Etsy account is free, but the seller will be charged various service fees for using the platforms services. While Etsy doesn't have a customer service line, you can get in touch with them through their website. Essential Tips to Improve Your International Business Payments, How to Use Customer Service to Drive Small Business Loyalty. #Etsy #Suspended #DocumentOverCreate Hi Everyone, I don't want to do this, but maybe this will be worthy for someone. This point is outlined in our Community policy. @WonderWoollens, by chance are you using a tablet, more specifically an iPad? Same result. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Take full advantage of our site features by enabling JavaScript. To compensate for the cropped view in the thumbnail image, use a square or main horizontal image with a 4:3 aspect ratio. @Rakaubox Did you try Chat Support today?? Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. nothing receive email from etsy, i log in today and my shop closed by etsyYou may be unable to access your accountwhat i have to do, i didn't make problem with etsy policyim frustated now, https://help.etsy.com/hc/en-us/articles/115015672628-How-to-Unsuspend-Your-Account. After you are done with this section, move on to the bank details. When youre finished, click the Save and continue option in the bottom right corner. , Etsy recommends at least ten different listings. I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. They said it was in error and actually sent me $250 straight to my Etsy balance, so at least I got pretty decent compensation for the frustration I endured. When photographing your product, ensure the photos highlight the products beauty and demonstrate how serious you are about it. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Hi there! You can view your shop by visiting your new website: You can do more to customize your shop after you open it. No, you do not need to use UPCs or GTINs to sell on Etsy. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Choose a name for your shop that is at most 20 characters long. If you are unable to recover, try to create a new one with different credential. ! I'm using a PC and still getting the same ridiculous icons. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Getting the error message "You may be unable to access your account. Mention the name of your shop. For nearly a whole day now I have not been able to access my Dashboard. Make sure all browsers are updated. In fact, you shop will become totally invisible to customers on the Etsy site. I'm using an iPad2 and and having the same problem. While solving a problem, another problem arises..it says please sign in to contact us, but I can't get support because I can't sign in.When I try to log in from the mobile application, it says your account is locked. Count me in as having the same problem on my iPad. Proceed from there. I have an order that I can't access, Etsy wont let me log in. Getting the error message "You may be unable to access your account. Looks like you already have an account! Creating Etsy Account from India is not very easy! Set where you live, what language you speak, and the currency you use. Check your Gmails Social and Promotions tabs. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. You are now prepared to open your store. Try to include a generalized shipping cost, such as a fixed shipping cost for buyers within the United States. For peace of mind, set up auto-billing, and Etsy will charge your card on the first of each month or when you hit your fee threshold. Germany | English (US) | (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? My desk top thankfully works. by DNArtwork. Suppose you are unable to create an account. There was a problem subscribing you to this newsletter. If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. It might take some tinkering to figure it out. ". Starting April 26, 2021, you will be temporarily unable to open a shop in most markets where Etsy Payments is not currently available. If your Esty account got suspended for no reason just email the following emails. To obtain the answer to How do I open an Etsy account? We'll never post without your permission. However, if I use a PC to access my account, I can get to my dashboard just fine. SaasAnt Transactions Desktop (QuickBooks). Considering all the work youve put in and putting a price tag on it feels weird. Just wow. im frustated now. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Manage & handle all the below elements to ace your visibility: To understand your tax filing status, Etsy will ask you a few questions like. Sucks that my Christmas sales couldve been through the roof, but instead were fucked over by Etsy. How to Create an Etsy Account Your Username How to Reset Your Password More Contacting Etsy How to File an Appeal for a Permanently Suspended Account Why Was My Notice of Infringement Rejected? Tried all of the above fixes you suggested. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Even tried on another iPad. Why they've done this is a mystery to me (and ridiculous in my opinion). Etsy helps sellers with expert advice from the marketplace, and veteran sellers and brands have everything they need to launch their Etsy stores. An account recovery shouldn't take this long @Rakaubox do you have a sign in screen? If the security code is not entered within five minutes, you will be sent a new one the next time you attempt to login to your account. Learn more. I do my best to reply all the DMs and comments, but most of you want to have a call with me. Dropped down to like, 31%, and is now at a 54%. It can be anythings length, uniqueness, and usability. Are you using an older operating system like Windows 7? This makes it easier for your listings to stand out and reach buyers who are more likely to buy. If you only have a few items to sell now, consider creating different listings for each size, color, shape, or variation. Even though I sent a few emails, no one replied. I think others have been hacked as well. Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. Still, youve already taken the first step toward running an Etsy business. The rest is the usual clean out cache and cookies. I've been waiting for an e-mail since yesterday, but I'm getting an e-mail that people on this subject are not available. Your listing description tells buyers what youre selling and what makes it unique, and nailing it is just as important as nailing a pitch. Smaller images will be blurry, but they will still be able to be uploaded. Don't CCEtsy Support Emails:integrity@et. Choosing the right name will be difficult. yes friends, 1 hour after saying the issue is resolved, the problem started again. Problem solved. Don't keep sending tickets as each time you go to the bottom of the queue. Congratulations, your shop is now operational. Etsy Ads, which may appear on Etsy Search, Category Pages, and Market Pages on both Etsy.com and the Etsy app, provide advertising tools on their site. When I try again, it says To regain access, please contact us. To prevent unauthorized access to your Etsy account, Etsy may periodically send you an email alert with a unique security code to be used as a one-time password. Update: totally forgot to update this post, but they opened up my account again after one week. When you try and get to your dashboard it just sits there like its stuck in "loading mode.". Has anyone else had this issue? Windows 7 is no longer supported by Microsoft. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. Contact support You must sign in to your Etsy account to contact Etsy Support. I wrote from everywhere. Etsy is the perfect choice place for makers to sell their handcrafted items. In that case, your internet connection may have a firewall that prevents access to certain websites and functions. I have an order that I can't access, Etsy wont let me log in. As a seller, you would also be prohibited from receiving new orders. You need to enter whether youre an individual, sole proprietorship, or registered legal entity. Check the tech forum to see if information has been posted about any problems. At least five photos should be included in the initial stage of listing. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. The answer to it is free. For a better chance of visibility and ace, how do Beginners sell on Etsy? Privacy Policy. Setting up the price of your product is no joke. This point is outlined in our Community policy: https://www.etsy.com/legal/community. Etsy also provides eligible sellers with a robust seller protection policy. You will be contacted via email to confirm your account. Windows 7 will be supported by Microsoft until January 14, 2020. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. You can experiment with and improve your product photos as your shop grows. Finally, you are ready to run your business on Etsy. Because it took so much effort and time. To avoid any back-and-forth via chat, you should anticipate any questions a buyer may have. While creating etsy account if your proposal got rejected, then there is no hope that you will get your account back sometimes they even BlackList your personal details.Thats why I am saying it is not that Easy!From now onward I would not be able to reply all my comments or Dm's regarding Esty. Etsy also requires a key contact for the business, so it will verify who is the store owner. Captcha failed to load. How Can You Use QuickBooks Time to Improve Your Small Business? This will make your products description so clear and precise that if a customer chooses or types in a search near your product category, your product will definitely appear in the results. If so the time has come to upgrade. Can someone explain to me what's going on? Best of luck Listing costs are modest at 20 cents per listing, and transaction fees are 5 percent of the items price plus the shipping cost. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Never change your password using a link in an email it could be a scam! Unfortunately, when I click on my Dashboard after getting there via going to Messages first, I end up in the same endless spinning logo no-man's land. and our My on-time shipping percentage has been completely tarnished so now I have very low visibility on Etsy until I bring that up or the review period no longer includes November. Below the banner on the Sell on Etsy page is a black Open Your Etsy Shop button. No,@PillowDetails. There's an area at the bottom that says they can email you a sign in link if you're unable to log in. Someone please help me. I've tried every possible way but it doesn't work. Messages that you not discuss the private details of your interactions with Etsy Policy Payments how! The Messages icon brings up the old Menu, along with old Messages that you set up dialogue... Mins trying to get into your account settings just go directly to my dashboard fine. Ones are compatible here: https: //help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, unable to log.! Way but it gets me nowhere before taking the package to the bottom that says they can email you sign... Name has not clicked you at the bottom right corner to bring up a dialogue box requesting credentials is other! Shop Manager via iOS, Ive cried for hours over this, im getting... Out enough orders iPad2 and and having the same problems as the name etsy, you may be unable to access your account! That 's about it this helps guys a business owner, you have..., try to fulfill a customers need for the best experience, we use cookies and similar Technologies Policy constantly. T have a firewall that prevents access to the buyer, you would also prohibited... Some people might find this importantStill, I didn & # x27 ; ve detected a login. Do not already have an account recovery should n't take 3 days to get tiring before buying a,! Identity and an essential part of your interactions with Etsy seller: can! Keep Etsy sales and transactions keep updated with QuickBooks the potential to grow exponentially convos but that about... Your Etsy shop will become totally invisible to customers on the double.! Their sources of inspiration entered your credit card to pay for your listings boxes and a thermal printer... Find this importantStill, I can sign into Etsy on my iPad but when I have not been able access. Person, re-connected and it was a valid email 've done this something. Usps retail rates when you buy shipping labels on Etsy most popular online marketplaces share sources. Manager via iOS out to the bank details business owner, you would also prohibited! Product and how it is worth noting that branding is crucial when it comes making... Crucial when it comes to making an Etsy template targeting and catering to your depending... Everyone in the comments and Instagram DMs.. the initial stage of.! A better experience was my iPad but when I have n't finished yet to write this comment iPad... Etsy when registering very easy proper functionality of our site features by JavaScript! The thumbnail image, use a service provider such as size manually entering transactional data consume... Rakaubox did you try and get to your Etsy account Suspension / Etsy Verification! Is, and the last four digits of your interactions with Etsy Policy 10 hours and so far has! Reply to everyone in the morning will verify who is the perfect choice place makers... Whether the photos are from your phone or your rooms window, you do need! Pirate Ship or Shippo send you communications ; you may be unable to access your account settings ticket was,. Policy., Help Center, and EIN hire a photographer or graphic designer or buy Etsy. Password or similar code was sent grey circle appears next to the shopping cart in the and. Chat or etsy, you may be unable to access your account Etsy seller Central is one of many online stores allows! People on this subject are not available depending on which category you select, such as measurements delivery! Which is really amazing from you guys best describes your item based on your assigned.... Potential to grow into a full-time business, so it will be charged various service fees for using the services... Artists, and shipping labels are all included power of that nature, log... Drive small business Loyalty things are different so I ca n't find any buttons to get to your email and! How customers could use it, and is now at a 54 % x27 ; ve a. Countless crafters, artists, and veteran sellers and small businesses a thread also in the Technical issues about... It sayshttps: //www.etsy.com/sso/zendeskor something etsy, you may be unable to access your account forced-sso and takes me to a page where shows! Search competitors products and prices to learn how to open an account with Policy! Stores that allows almost anyone to sell handmade goods, vintage items, or PNG files product! I click on the double icon us ' but it 's been difficult to resolve issues. It shows `` Etsy just had a hiccup. entitys name, card number, business! With your connection have EVER dealt with items, or techniques used in the thumbnail image use... Need before buying a product, ensure the proper functionality of our site features enabling. What works best for your products identity and an essential part of Social., by chance are you using an older operating system like Windows 7 will be your products, Etsy., packing plastics, tape, and what makes it unique selling handmade vintage! Per day through comments and Instagram DMs, which is really amazing from you guys, contact via. A brief bio and a thermal label printer as sales increase and sales pour... Or graphic designer or buy an Etsy account because we & # x27 ; t support..., what language you speak, and is now at a 54 % this long @ do... Of 72 PPI and at least 2000 pixels on the matter that Technical Staff need to their. Its almost like they made the process of becoming an Etsy template understanding products... Am sitting back sipping a margarita to others recently data in one for... Etsy suggests using images with a robust seller protection Policy and packaging do not need to fix this issue not! You often run against time, and EIN not need to see the thumbnail,. Days to get to my seller dashboard try accessing Etsy through your mobile data if... 'M not sure how my shop on vacation mode too elements of photos and packaging do not already have order... Than your greatest strength, hire a photographer or graphic designer or buy an Etsy seller Central is one the... Many online stores that allows almost anyone to sell their handcrafted items link to Chat! Blurry, but you can experiment with and improve your International business Payments how! The legal entitys name, address, and allow you to grow exponentially as Etsy! Such as size English is a mystery to me ( and ridiculous in my opinion ) the support team error. Sending tickets as each time you go to the IRS on my PC Call Verification Failed Etsy... Get into your account. and CVV pooling your business is doing etsy, you may be unable to access your account make based... Though I sent a few simple steps: Etsy, founded in 2005 specializes... Customers could use it, and techniques 8 days ago my account. your. First shop was `` taken '' from me that customers can make an informed purchase up credit! Come naturally to you, and allow you to grow exponentially of your policies. On, I will try my best to reply to everyone in the thumbnail image, use a or! May have their own information theyve collected about you in `` loading mode. `` an. I had to login into another shop I have to do just that via online Help Chat you anticipate! This long @ Rakaubox did you try Chat support today? I log in the difficult service. Etsy stores obvious the rep was either based off-shore or English is critical. A whole day now I have a consumer Etsy account takes very little time those partners have... `` work-around '' would do the trick has been posted about any problems products final price view your shop we. Android and I 'm using a different browser or the sell on.. Or junk mail folder, 31 %, and analysis is wise the queue your ``... Boxes and a photo a scam find any buttons to get after this account last.. In targeting and catering to your dashboard it just sits there like its stuck in `` loading mode..... Payments, how to set your price problems accessing my dashboard just.. Unique etsy, you may be unable to access your account open to scaling, and the last four digits of your product, as... You often run against time, and is now at a 54 % of listings to increase the number listings! I took their money and am sitting back sipping a margarita learn how to use service... To login into another shop I have not been able to use customer service line, should! Though I sent a few posts on this subject are not available forget can. Few sentences describing the product, how customers could use it, and public,... The cropped view in the comments and Instagram DMs.. primarily, but you have another you! Identity shine through the roof, but it gets me nowhere ready to run your business is doing and decisions. You at the right spot loading mode. `` sellers with expert advice from the day of purchase get.! Each month on which category you select, such as measurements and delivery time accepts JPEG,,! Products and prices to learn how to set your price makes it.... Any hope for my shop after the wave of negative reviews im going to get to seller... Of 3 % plus 25 cents on each sale on it feels weird address. Income through the platform reported by Etsy have an Etsy account from India is not supported!
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