All lights work, water dispenser works, but not cold. Repair would over $800, even with compressor part replacement covered. DO NOT PURCHASE this refrigerator. By law, only a licensed technician should perform this task. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. stop producing cold. Farouq Saifi. So, what exactly is the defrost timer? Linda O'Beck. Kenmore Elite refrigerators can survive up to 14 years on average, while certain models can last up to 17 or even 20. We were told this is a bad compressor by LG. However, if the cord is in good working condition, then plug another appliance into that same wall outlet. I had no idea the problem with these compressors was so bad and for so long. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. We had a local repair guy come by to assess. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Upset & Disgusted!! This is well over $1000. Somebody should be held accountable as many people have said. Yes, I did. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. My number is 795.71053012. It may be the condenser, which should be covered. I purchased a Kenmore 24 cu. I bought most of my appliance from sears. Called sears and they suggested I buy a Service plan to save 50% on repairs. Official Kenmore side by side refrigerator parts | Sears PartsDirect Something went wrong. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. ft. Side . If the blades move freely, clean them and make sure nothing is obstructing them in any way. Woke up today to find ice maker leaking. I am currently without a refrigerator for about 2 months. 210) everything was good until 4 months ago when the ice maker stopped working. Whirlpool Freezers. What the heck do we do in-between. Local repair man charged $75 to say compressor was bad and call Sears. I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support. This fee was $130. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Lost $279.00 in Groceries. Had Sear Home warranty many years, takes too long for service. Only part is covered under warranty. Turn them on and wait for the compressor. or is there a way i push them to dont have to pay anything upfront, and get my replacement part, and installation done free of charge as it should be due to the 10 years warranty? I purchased my frig Feb. 2015. L G will not recall. The clunking or thumping sound you hear is the compressor hitting the sidewalls of its compartment. Called some else that addressed in 2 weeks. Model #785.7404.410. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. Now looking at a repair bill of over a 1,000.00. If it starts running, you know the compressor is still working. I said I just want to know how much the compressor labor will cost, as the part is under warranty. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. However, if the blades spin well, take a multimeter and test the motor to check for continuity. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. Even though products change with different features durability never does. We need another lawsuit but apparently LG has filed bankruptcy. You can also check the fuses and circuit breaker to see if there is any damage. Since, it's not an Elite Sears will not cover repair. The tech said compressor is bad. This unit is made by LG. Bought the kemore elite model 795.73157.610. Serice call total of $514. COMPRESSOR wnt out 10 weeks ago. It stopped working in October of 2021 . will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. If there is no continuity, replace the motor as soon as possible. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. To test the compressor on a Kenmore refrigerator, disconnect the unit from the wall outlet first. It also was the compressor. It is now July 2018 and the refrigerator has gone out again! Trying to recoup the cost paid for labor and food lost. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. Sears has TERRIBLE customer service. I freaked out and after much research and 100's of calls had a tech come out on 8/14. But know that if it is low, the compressor would run too long and too hard. An example of data being processed may be a unique identifier stored in a cookie. But I was told it might not last. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. I would be out $1100 for repair. Actually the main issue is the lack of customer service / help from LG and A&E. First you would have to tap into the sealed system and pump out all the refrigerant gas and safely store it so that it can be pumped back into the system once the compressor has been replaced. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. After reading everything I can find on internet, I think Im screwed! I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. Charles Howard. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Why is my model not included in the Recall? So far 2 compressors, the condenser and dryer and freon have all been replaced. Broke a few weeks ago . The refrigerator just made 3 years old and has conked out. How can I find help? I want a new refrigerator, from all comments it seems that the problems have only begun. A defective start relay will keep the compressor from starting and running smoothly. He said all the LG technicians have quit in Florida as they are not being paid by LG. Please add us to you class action lawsuit! It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. I purchased this new in October 2017. The refrigerator model number is 79574023412. July 20, 2022, the refrigerator stopped working, food ruined. We purchased the seers home warranty and that has been a complete fiasco as well. In January 2019, the compressor failed. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. Kenmore elite refrigerator compressor bad, company wont repair or replace. We paid $238 for a total of $613. Sears wants to charge me over $300 to fix this problem. I was trying to get a expedited dispatch. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. This is ridiculous especially seeing that they have known about these compressors for quite awhile! It is now 5th year, and I give up. If there are burns or any other type of damage, replace the power cord. Have there been any class actions against Kenmore? The refrigerator stopped working. Small claims court here I come. Purchased fridge from Sears in Apr 2012 for $2549.99. Took 3 repair calls to fix no parts untrained tech. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. He was fine and did a great job. The LC (linear compressor) failed in 2021). Beyond disappointed Im angry. Every part was replaced, Twice, if not more. I AM. Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. Lifetime W10613606 Refrigerator Compressor Start Relay and Capacitor by Seentech Compatible with Whirlpool, Kenmore, Frid-ges. Also, he informed me that the condenser was emitting a lot of heat. That warranty will cost us $600.00 a year. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. The compressor failed July 16, 2022. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Challenge is that the soonest the repair people can come is in 16 days! He replaced the compressor which cost me around $350. Stacy Layton. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. However, LG will not honor the Kenmore Compressor warranty. Good Lord, people RUN! I wish I would have known better. I paid $3500 for this refrigerator. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; Bought Kenmore Elite refrigerator September 2016. I mean the same repair guy. Model # 795.72043.110. A compressor is supposed to make a noise, albeit a quiet hum. Repairman came and steamed all of the ice off of the back and put it back together again. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. He suggested we get in touch with LG and have them come and check it out. We completely remodeled our kitchen in March 2018. The part arrived but I had to wait few days before it would be installed. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Zurn Plumbing . How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Wish everyone have your issue resolved as easy as mine. All of the food in the freezer has thawed out and there is no cooling going on. First ever large purchase from Sears and financed on first credit card. Aug 17, 2022 by Model 795.73133.410. Sep 21, 2022 by condenser and compressor. No wonder Sears is out of business! Bought a Kenmore elite in two months and it would cost me$800 to fix it. If the problem persists, it is best to contact a qualified technician. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. OR BETTER YET REPLACE THE DARN THING. And the continuous running makes it hot. (June 18), The tech returned and repaired the unit. Have had no problems with it since it was delivered 5 years ago. What: Viking voluntarily recalled 45,000 bottom freezer and built in side-by-side units (36" and 48" wide respectively) on units purchased between July 1999 and April 2006. My compressor went out in Kenmore Elite. We have no idea how long the fridge has been off, but the entire house stinks. In addition, you should know that a frayed or damaged cord is a risk to have around. Besides having ruined food and a big mess to clean up I am now with a useless appliance. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! My Kenmore Elite Refrigerator stopped cooling on 12/31/22. According to Amey Park, one of the lawyers representing the plaintiffs, the lawsuit alleged that almost 1.6 million LG refrigerators might stop cooling because of compressor-related problems. compressor is defective within the first year, a new one will be supplied and installed at no charge. I have an LG 3 door refrigerator that is 3 years old. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. Sears will not fix it , they can not get parts from China. 795.74023.411 on 8/7/2015. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Hanora Fisher. Kenmore 4674027 Elite 29.8 cu. The click tells you that it is working fine. not even frozen. the problem is not the ice maker because that has been turned off. But just want to let everyone know what a defective product this is. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. $634 to repair, they will install another LG compressor and warranty the work for 90 days. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. Thanks Debra Sapp. I have 2017 Kenmore Elite refrigerator made by LG. If there is no continuity, replace the relay. Clean them if they are because they are likely to cause the buzzing or humming sound from the compressor. The compressor failed August 2022. They should have recalled the compressor and notified all their customers that it would be replaced. Kenmore fridge stopped making ice is typically caused by valve blockages or faulty components. Still waiting for parts and unit to be repaired. It replaced a "cheap" fridge that was still working 10 years after we bought it. I purchased a kenmore Elite refrigerator in August of 2015. Kenmore Elite Refrigerator Lawsuit This article will explain what is the Class Action Lawsuit and how it applies to you if you own a Kenmore Elite Refrigerator. Other outliers for compressor problems include 9 percent of Bosch side-by-sides, 8 percent of Kenmore French-doors, and 8 percent of Electrolux side-by-sides. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. I think we would be better off going somewhere els. spoilage that is the result of mechanical failure of any covered refrigerator or freezer. This was purchased about 4 or 5 years ago. June 2019 does not work, lost everything in it. Really? Purchased Kenmore Elite w/ Bottom Freezer in July 2013. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! After reading what everyone has gone thru, I dont know if I want them to come out now. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! I did so and 2 tech's came. It's a LEMON! You got it, I would have to pay again. We tried cleaning the coils and is still didn't work. My fridge is only staying between 41-54 degrees and freezer 11-23 degrees and ice maker only making half the bin of ice. The 800 number shown is not working, as I was trying to call to move up the repair date. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. Do I qualify for the class action suit? You basically have two sides filing suits against each other with their lawyers. 412. quit working in July 2019. It is disappointing to me that our appliance industry has off-shored manufacturing and knowingly sell over-priced junk that will not last more than a few years. But do this after disconnecting the refrigerator from electric power. Had repair man come to my home which told me that we have a Big Freeon leak. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. Is there anyway we can get some money back towards another refrigerator? The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Parts were covered under the 10-year warranty. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. i've called their legal department but they dont call back. model # 795.72049.112, compressor went out today and we lost a lot of food. Now Sears looks bad and definitely will not buy another LG fridge. If it is too low, the compressor automatically works harder to make up for the slack. And its sounds like its going to be not cheap to fix it! Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. These refrigerators ranged between $4725 and $6400 and came in many different colors (including stainless steel and custom paneled as well). Quit cooling 4/9/20. We ordered and received a free compressor from Sears. Then, you will have to detach the relay from where it is fixed to the side of the compressor. He said that's just the way they sound. This 10 day wait was supposed to be and "expedited" appointment. They want over $400 to fix it. The ice maker stopped working, froze up. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. I have bought Sears appliances ever since we got married. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. However, it should not be too much of a concern. Call for service, the compressor is not working. Our appointment time was between 1pm and 5pm. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. The compressor failed in January 2018. . In addition, I lost approximately $200 or more in food. It is not very complicated and you should have no trouble understanding the information. My husband and I bought our Sears Kenmore Elite in October of 2015. I had to go to small claims but got my $739 back! For safety, unplug the refrigerator. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. We contacted Sears and were told that we had to call LG. He advises purchasing a new refrigerator. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. It is only 1 and 1/2 years old. This is the likeliest reason for this problem. Clean the coils if they are covered in dust. Tech replaced compressor to no avail. It goes without saying that if the temperature in your Kenmore refrigerator is off, your food and beverages will spoil.We are confident that we will be able to identify your cooling problems and perhaps even bring your Kenmore refrigerators cooling back. New Unit now not working! So I asked them to void my credit card and another hour on the phone Just for that, so about 2 hours total time wasted. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. We ve turned it off for now. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I read the warranty in my booklet and it says the compressor has a 10 year warranty. Sears states we have to use their technician or the manufacturer warranty is null in void. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. The heat that should be dissipated from the refrigerant by the coils will transfer to the refrigerator if the coils are very dirty. The refrigerator completely stopped cooling 1 year and 5 days after purchase. So disappointed, being a stroke survivor on a. Calls to the customer service number now do not result in any way to speak to a live human being. This appliance was manufactured by LG. Tech took one look at the 1-page warranty and stated it was not covered. The agents sound very rehearsed and appear to experts at not solving your problems. Clean the coils if they are covered in dust. I would also have to pay the labor charge in excess of $300. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. We are in the same boat. I still have a none working refrigerator and I haven't gotten anywhere with Sears. We have basic fridges 20-30 years old in the break rooms at work! Sears Kenmore refuses to honor the warrantee specified in my owners manual. This is because of the important role they play in the smooth operation of the refrigerator. Model #LFX2595OTT. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. I purchased a Kenmore Elite refrigerator in November of 2015. I need help. A faulty thermostat cannot send any signal to the main control board to power up the compressor. AVOID BUYING LG products. The water flow can be obstructed by parts of the new filters wrapping. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Cleaning the condenser coils is thankfully simple; simply do the following: Remove your Kenmore refrigerator from the wall. To the group of investors who bought out Sears, you can stick this brand up your giggy! If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. $1100 to fix. I asked him how long I can expect the unit to last and he said, at least until you can't see my taillights leave the driveway. After checking, make sure no cartons or containers (milk bottles, for example) are sticking out and preventing the door from closing properly. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. Doing this keeps them functioning optimally. Replace part number: W10416065, PS8746522, 67003186 - PACK OF 2. Arrived on 9-8-21. Have to stay in all day. You can opt for a flux-coated tin rod for a strong steel-grade joint and a soldering rod made of silver for a copper joint. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Purchased kenmore elite refrigerator 795.73033.410. I ordered a compressor went back out recover the refrigerant replaced filter dryer Brazed in a the new compressor. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. He wants to replace a good board and value, plus labor and the compressor is under warranty. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. Do I have to pay the 700+ dollars for diagnosis, and labor, and then hope to get the money back through claims? On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Having my failed compressor replaced on my Kenmore Elite 795.7205 by a Sears technician as I'm writing this reply. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. It just stopped cooling. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. I called the automated system to schedule a technician to come to our home. Tech put his hand on the compressor and said it was way too hot. I SHOULDNT BE HAVING THESE KIND OF ISSUES. I still have no refrigerator. No in-home service calls. Bestseller No. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! This brand of fridges is only available at Sears. I have not owned an LG before and I will not own another one in the future. You may need to purchase and replace the entire ice maker assembly because many of the ice maker components are not offered separately. A MONTH! I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. I am currently in the same situation. Would love to joing a class action suit against Sears/Kenmore. If there is no continuity and the resistance remains the same, replace it. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. This week I came home and found water dripping from the ice dispenser. The same is true if they are turned off. Within a little over year the unit quit and she lost a "ton" of food. Sears says Kenmore. Cleaning the condenser coils in a refrigerator cannot be overemphasized. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. It says to check the voltage level on the main controller board connector to the compressor, "CON201". CAD$128.41. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. We bought an LG french door and 6/7/19 the compressor went out. We declined. Appointment canceled due to no serviceman available in the local area. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. I owned for about 5 years. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. I already paid around $2400 for the refrigerator. My question who is going to help me? He said $1200 to repair it. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. Other repairmen told me it shouldn't be more than $400 for labor. If they are bad, the compressor may not turn on at all. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. What a rip off, these foreign products are to the American Consumer. My fridge still had all the plastic on all the drawers as it had not been used. This is to check for voltage output. How to Replace a Kenmore Refrigerator Compressor Step 1: Prepare Step 2: Uninstall the Old Compressor Step 3: Install the New Compressor Step 4: Clean the Compressor Step 5: Add Refrigerant Step 6: Finish Up Kenmore Refrigerator Compressor Buzzing - What to Do Kenmore Refrigerator Compressor Not Running - How to Fix 1. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. Good times. I even tried to get the part myself. Anything we can do about this? Lost a lot of food. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Jun 15, 2021 by Called LG customer service right away. My issue is the machine will not stop running and its making a grinding noise. Any suggestions? Has worked GREAT until the 17th. I have model number LMXC23746S. The Refrigerator Door Hinge Bushing top door base broke. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! LG support would not help even though my warranty is good for 10 years. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. Following year 2021 and now 2022 I have the same problem. GE Refrigerator Evaporator [Issues and Solutions], Frigidaire Refrigerator Compressor [Issues and Solutions], How to Adjust a GE Refrigerator Door [Quick Guide], GE Refrigerator Compressor [Problems and Solutions], Whirlpool Refrigerator Compressor [Issues Solved], Maytag Refrigerator Compressor [Issues and Solutions], KitchenAid Refrigerator Compressor [Issues Solved]. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. I bought brand new refrigerator from SEARS, model 51833,January 2016. FOR IMMEDIATE RELEASE. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. I bought it in 2014. Examine the rubber door seal (gasket). After several attempts I finally got in touch with Sears Home Repair. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. LG is totally unresponsive to the needs of their consumers. Now it is almost 5 years old and the compressor is out. I have the Kenmore elite. I have the same problem.Sears said part was under warranty and it would cost $691 for repair plus I had paid $79 for the call service to diagnose problem. Wow. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. I was told I had to pay $650 up front just to order the part; when I reminded him per class action lawsuit the part is supposed to be free, he told me it was the labor charge (even though no labor had been performed). The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Model 795.74029.412. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. same issue. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? If you are thinking of buying a new fridge, beware of these models for sure. Add me to the Class action lawsuit. If the defrost timer is malfunctioning, the defrost cycle may not start or power to the defrost heater may be cut off during the defrost cycle. I have an LG MODEL # LFXS30796S purchased in Jan 2019. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. When I did, I was redirected to Sears. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). Please advise me on next steps. Where is the circuit board? model 795.73167.610 quit cooling on 8-30-21. The compresser will finally quit. For nothing! Danielle McKenna, oldturkey03 7.before tilting the refrigerator, remove all materials from on or in the refrigerator. Consequently, it overheats from all the work. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. Been going back and forth with Sears but basically I out almost $1000. Sears will only cover the cost of the compressor and not the labor, etc. If you cant run the water dispenser while adjusting the water filter, try turning the filter in and out while under pressure. If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. First, you'll need to remove the machine compartment cover and check the condenser fan. Im senior on social security. Refused to quote us a price and supervisor never called back. I would replace my appliances every three years if they were priced accordingly. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Or replace it. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. He did see notes regarding the seriousness of my situation. @oldturkey03. It may take up to 4 hours. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. They said I would have to schedule an appointment at a cost of $99. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Call Sears they would be able to ilook at it in a month. As a result, coolant will build up and will eventually start leaking. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Repairmen recommended Whirlpool family of products but next time I will do even more research. He told me to go out and purchase a new fridge. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. So pull the unit away from the surface behind it and unplug it from the wall outlet. They make em pretty and fancy looking like the high ticket appliances, but they are junk. We told the agent that it was already diagnosed and we just wanted it fixed. Not so great. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. We bought a Whirlpool now, the broken kenmore in garage. However, a refrigerator compressor is . However, if the noise increases and becomes loud, something is wrong. Slowly move the dial into the defrost cycle to see if the defrost timer is malfunctioning. Add To Cart. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Kenmore Fridge is Not Cooling. I am now in the process of purchasing a new refrigerator! I feel everyone's pain. Manage Settings I have read so many with the same experience! If the wires to the compressor have become frayed, then coolant will not be able to make it through the tightly packed wires. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Serial #811kr00668. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. Two weeks. Still may 9th. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. Today is 1/17/22 just to see what Sears do. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. Mine didn't even last that long. Independent appliance repair people have told me that at first they could get the part from Sears for $100, then it kept going up until it was $450, and then finally, the part just wasn't being made available to them so Sears Home Services could garner the market on those repairs and gouge those of us who trusted Kenmore brands. Have to yell over them as they 'read their standard verbiage response' to say. Manufacturer Part Number 5304491941. Shutterstock. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Purchased 3 year extended warranty also. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Repair service is scheduled for mid- to late-June. Purchased Kenmore Elite refrigerator in 2017. So, replace the motor. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I would have thought that a (formerly) good company would stand behind their product. Electrolux Dryers. The digital controls were simple to operate. Long story short, the crapy LG compressor Sears uses in all their frigs is a lemon and I got a $2000 paper weight in my kitchen. Apr 18, 2022 by How is this company allowed to stay in business? LFX 289685/00 April of 2019. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. The Refrigerator started working again some time later, but has now failed again. For labor. This thing cost a small fortune. I want it replaced or repaired. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. We are still waiting for repair. Bought my Kenmore Elite May 2019. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. June 30, 2005 LG Electronics and Sears, Roebuck and Co. are recalling about 20,000 three-door refrigerators sold under the LG and Kenmore Elite Trio names. I think they knew exactly what was going on and I am ready to fight for what I think is right. I have always had GE Products. Please add me if/when a lawsuit comes up. In the compartment that houses the compressor, there are 3 springs on which the compressor rests. The failure typically happens in about 2-5 years after you purchased your new fridge. By the time you buy/hire the appropriate equipment it may be the same as paying for a professional to do it. I need to be added to claim. 4 years old and a really Bad time in our life. My model number does come up as being one of the recall models. We are saving for new appliances, it's like trying to save for an old used car. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. 2015 Kenmore Elite Model 795.72483.410. !. Sears could not get tech out until July 19. First ice maker, then freezer, then frig. Plugger Refrig in thinking it would start working. I am totally disgusted with LG and Sears! My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Compressor has failed in August of 2022. LG said "Not our problem!" Sears tech came out, said "I can replace that failed compressor but I'll be back to do it again in 2 to 5 years." Compressor was covered by 10 yr warranty -- but the labor would be "$1000"! On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. My LG refrigerator went out on me about a week ago. Fridge cost around $2,000. Would like to know what if anything is being done about this??? It helps to check them from time to time, especially if you have pets that shed hair. Is this covered under the recall? However, if you are not sure, run a continuity test on it using a multimeter if you have one. You are responsible for the . I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. Then the condensor fails, causing cooling failure. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. I realize it may be the same with ALL brands, but we are using the Missouri Attorney General and the company in charge of repairs responds slowly and arrogantly with ALL kinds of reasons for this behavior. Had it four year now having that problem. We accepted the plan. * Indicates required field. Find pros. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. Last LG appliance I will buy. And if it rattles when you shake it, replace it. Cost 2600.00 new. Sounds like not worth it. Do these things run all the time? Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. That is the year. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I am highly disturbed by this. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! Now the compressor is not working again. I just discover the ice maker also shorted out and burnt. Kenmore Pro, counter depth, French door 795 series. Aug 18, 2022 by You will only get a trickle of water if you go to fetch a glass of water. What a mess. This is still way under the 10 year warranty on compressors. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. The conclusion we came to he didn't want to change the Compressor. All have failed except oven. Otherwise, contact a licensed appliance technician to run the test and replace the compressor if necessary. Plaintiffs in the current class action lawsuit believe that the manufacturer had reason to know that the linear compressor responsible for the Kenmore refrigerator not cooling was defective and had a duty to notify the public. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. Spoke with repair technician who informed me that unit was actually an LG unit. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. But they said it covers the part only if it is that. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. They don't. What you will hear is the compressor trying to turn on but going off after just a few seconds. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. I am in if there is a class action suit. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. No need for expensive in-home service calls. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Entirely unbelievable! Now today 2-5 years later and 3000 in a fridge I have nothing. Should be able to file a lawsuit for this. The heater should be turned on and the compressor should be turned off. Turn the blades of the fan with your hand. Then, run a continuity test on the motor with a multimeter. A faulty component in the condenser. By way of this, we can have food preserved in good shape for days, even weeks. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). The product stopped cooling on April 9, 2020. In the past every appliance, tools came from Sears. The product stopped cooling on April 9, 2020. 2015 Kenmore Elite Model 795.72483.410. Purchased LG Kenmore Elite refrigerator in July or August of 2013. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. i have a frigidaire flat top stove the R front burner always cooks on high even on low. ft.). Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? Click here to use the chat box on this page to speak with a verified appliance technician right away. Herlinda Renee Dominguez Garza. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. They told us it was just the ventsto wait 48 hours. Sears Kenmore Elite refrigerator is a lemon. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. Cost is around $1300.00, This is BS, anyone with suggestions. No guarantee it will not break again and the part will not be here until 8/29. However, when they are weak or worn out, they cant absorb it anymore. I too purchased a kenmore elite model 795.740!! He said it could have been a defect. The majority of these repairs are neither difficult nor expensive. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. After 2 days, the unit was still not cooling. I said no way, I PAID for that feature and how could they tell me sorry? Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. So if the board does not get the correct results, it may not power the compressor. Compressor was free, but labor with diagnostic fee and taxes was $559 and another $89 for a new filter which is required when replacing compressor. We had at least 10 calls between Sears as well as the same amount to LG. We lost all of our food! The first two said that serious and Kenmore should just take this one back and replace it with a new one. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. Sears Kenmore model # 795.72493.611. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Jan 19, 2021 by Check the water intake valve, water line, and fan before replacing the ice maker unit. Noise from a refrigerator compressor is normal. So disappointed in this product! Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. 450$ plus went into the trash. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Still not working best to contact an appliance repair technician to help resolve, Maybe you have been noticing over a few weeks or days that the water pressure from the dispenser is reducing. Checked consumer reports as well. I had to actually take a picture of my inside label of frig with the warranty book next to it! In May 2019 the compressor leaked out all the Freon. Next, connect the joints of the compressor snuggly and start brazing. Annissa Valencia yes it would be nice if they would take other professionals word for it, but no way. Refrigerator stopped working (cooling and freezing) April 15, 2020. Last month the freezer stopped working and the ice maker stopped working. We purchased our Kenmore Elite 7/18. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Estimate he gave me for parts and labor is $1,100. I could hear motor start but soon no sound. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. I Called repairman cost me $98 for him to come out and check it. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. This is unacceptable! I bought a Kenmore Elite 73133 refrigerator in May 2015. Same thing, if working, it would be 24-48 hours. I will never buy LG or Sears appliances again. Emergency electricity shut off, food spoiled. Technician says it is the compressor and 3 other parts. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Chgo IL. I had an independent appliance repairman come on Sunday September 9, 2018. May 30, 2022 by It is 8.5 years old. Run a continuity test on the thermistor using a multimeter. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. ). We have had two technicians out, one put freeon in but it seems to run all the time. This is because some of it is lost whenever you disconnect or connect the line. LG wants to pass along the fault to the place of purchase. One of the ice makers components may be defective. Bought and installed new from Sears in 5/17. TransUnion Credit Reports. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! No help has been offered to reimburse us for the cooler or the ice. safety precautions please read the following instructions before servicing your refrigerator. This refrigerator is 3 yrs old. old. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. After resetting the circuit board, he said it start working and would take 24-48 hours. Contacted local Appliance service company to look at the fridge and found compressor to be bad. None available. I wasted three hours calling Sears and affiliates to schedule service tech. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. three years ago, I bought model 79551833412. It is not working. LG model LFX29927ST. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. (July 29, 17 weeks after failure.). can you take edibles into mexico, lake county fairgrounds schedule, university of chicago law school graduation 2022, wintermyst vs summermyst, accommodation in bristol for students, 5 star hotels in kingston, jamaica, doria palmieri obituary, 2nd degree murders sentences in mississippi, good leaf dispensary akwesasne ny directions, dolor de rodilla derecha significado espiritual, ralph bruno cheesehead net worth, craigslist michigan homes for sale, year wise rainfall data gujarat, rachel maddow blonde, labradorite healing properties,
Consulado De Guatemala Citas, Obituaries Folkston, Georgia, Shooting In Riverdale, Il Yesterday, Was Mark Labbett In Grange Hill, Routed For Further Consideration Uc Davis, Pinal County Employee Salaries 2020, Russell Westbrook Grandfather,