especially equipment for low fuel quality). 10.2 When we employ these analytics tools, information may be transferred to servers located in the US and processed there. As part of the processing of your personal data, decisions may be made by automated means. We do not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made. Preproduction vehicles (not intended for delivery use). If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network. 4.5 Where required to comply with our LEGAL OBLIGATIONS. HOW AND WHAT PERSONAL INFORMATION WE COLLECT. 4. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. 2. data retention), we are authorized to do so by Article. Mercedes-Benz Egypt S.A.E. the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information. We will supply your personal information to CRAs and they will provide us with information about you. 5.5 Other ways we may share your personal information. We recommend you regularly check for changes and review this policy when you visit our website. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d). d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Article. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. If you have given us your consent to process your personal information, then that is the legal foundation for processing it (the Personal Data Protection Law No. 1.3You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint. This can be found on the supplier portal as follows https://supplier-portal.daimler.com/portal/en. 151 of 2020 standards . Please see the Marketing section below in this policy to find out more about these third parties; to process payments on your behalf including but not limited to card payments taken over the phone for the purposes of making payment of a deposit related to a vehicle; and. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. You can find out how this works in the browser or de-vice you are using in the manual of the learner. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). b. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. If you use multiple devices or web browsers, you can make decisions or settings differently. Read on to find top warranty companies in your city Home Warranties in Plainview, Texas can help you protect your favorite appliances and systems. This means we may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with that of known fraudsters or money launderers, or is inconsistent with your previous submissions, or you appear to have deliberately hidden your true identity. Inventory. Normal servicing and maintenance as per the service and maintenance specifications of Mercedes-Benz Group AG, Wear parts, provided that this is natural wear due to operation. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. Once shared, the relevant third partys privacy policy will apply to their processing of your personal information, not ours. Shared credit information includes information relating to both your current financial situation and history, in addition to information used for the purposes of fraud prevention. display of personalized content or advertising based on your usage behavior), we and, if applicable, selected third parties, use your personal data if and to the extent you give your consent through our consent management system. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. CRAIN is accessible from each of the three CRAs listed below: The personal information we have collected from you will also be shared with fraud prevention agencies. d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our web-sites. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. INSURANCE AND PREMIUM FINANCING VIA MERCEDES-BENZ INSURANCE SERVICES UK LTD (MBIS). This declaration applies to all links to external pages on our website and the contents thereof. Liability The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to international frameworks that aim to ensure adequate protection. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. Carrying out warranty work does not extend the duration of the vehicle warranty. Following the steps below will ensure that the process runs as smoothly as possible: Notify a Mercedes-Benz Authorised Workshop as soon as you notice any problem that may be due to a manufacturing fault. first aid kit, Tirefitetc. We may share your information with other companies within our Authorised Dealer Network. MBFS takes your privacy seriously. You can also contact the Credit Reference Agency directly for a copy of your statutory credit report; they may charge a fee for this. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose). 11. Your disclosure of personal information to third party websites is at your own risk. During the term of the financing agreement, for the purposes of (further) developing risk instruments and reporting, pseudonymous information about your payment history will be processed. While the information provided is believed to be accurate, it may include errors or inaccuracies. Mercedes-Benz Certified Pre-Owned Limited Warranty Every Certified Pre-Owned Mercedes-Benz is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. How do I know my Trane products are reliable? We will also refer you to Mercedes-Benz's Data Protection Policy: Our Privacy Statement on the use of our websites and the Mercedes-Benz Group AG Data Protection Policy do not apply to your activities on the websites of social networks or other providers that can be accessed using the links on our websites. by combining systems or consolidating records we or our group companies hold about you; to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. Some Mercedes-Benz owners wait to buy an extended car warranty until the end of the manufacturers warranty period. banner ads) more specifically to your needs and interests. Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. The information on this Internet site is provided by Mercedes-Benz Group AG "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non infringement. Copyright Mercedes-Benz Group AG. Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law. 3 of the PDPL), Deletion (Article 2 clause No. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Group AGs Intellectual Property. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. We work closely with various third parties to bring you a range of products and services which are complimentary to ours. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. Please ensure you discuss this with the relevant parties, and share this information with them, before lodging the credit application. Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as out under How we use your personal information in Section 4, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. a. We may share your information with other companies within the Mercedes-Benz Group. c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our websites you use and whether you agree to the use of cookies that are not technically required in our Consent Management System. 3. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used solely for the purpose of mailing the newsletter unless you consent to its use for additional purposes. a. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. You may also contest a decision made about you based on automated processing by contacting the data protection department. c. You are neither legally nor contractually obligated to share your personal information. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. Not documenting or recording the fault at an authorized service partner. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. When you visit our websites, social media plugins are deactivated. 11.1 We use so-called targeting, retargeting and cookie-less technologies in order to tailor our online marketing (e.g. Any content on this site (www.mercedes-benz.co.uk) relating to finance is provided by Mercedes-Benz Financial Services UK Limited, Tongwell, MK15 8BA. This includes adherence to the Working time Directive and the Minimum Wage. These countries may not have similar data protection laws to the UK. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us. : +49 7 11 17-0 Email: dialog@Mercedes-Benz.com, Ola Kllenius (Chairman), Jrg Burzer, Renata Jungo Brngger, Sabine Kohleisen, Harald Wilhelm, Markus Schfer, Britta Seeger, Commercial Register at Stuttgart District Court, no. That means no information whatsoever is transferred to the operators of those networks. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. a. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. f.If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited. L&L Inc Limited / L&L LSH Auto UK Limited / LSH Lancaster Plc / Lancaster MB South Limited / Lookers Marshall North West Limited / Marshall North West Mercedes-Benz Retail Group UK Limited / Mercedes-Benz Retail Group Mertrux Limited / Mertrux Mercedes-Benz Authorised Repairer Pentagon Limited / Marshall South Robinsons Autostar Garage Limited /Group 1 Automotive Sandown Dorset and Wiltshire Limited / Sandown (Dorset & Wiltshire) Sandown Surrey and Hampshire Limited / Sandown (Surrey & Hampshire) Sinclair Garages (Newport) Limited / Sinclair Waterhouse Limited / Waterhouse Mercedes-Benz Authorised Repairer Western Automobile Company Limited / Western Automobile Co Limited Whitestone Garage Limited / Mercedes-Benz of Mann Arthur Spriggs & Sons Ltd / Arthur Spriggs & Sons Ltd Auto Services Perth Ltd / Auto Services Perth Ltd Automania Garage Services Limited / AGS Bell Truck Sales Limited / Bell Truck & Van BLS Commercials Limited / BLS Truck and Van Ciceley Commercials Limited / Ciceley Commercials City West Commercials Limited / City West Commercials eStar Truck and Van Limited / eStar Truck and Van Euro Commercials (South Wales) Limited / Euro Commercials Intercounty Truck & Van Limited / Intercounty Truck & Van JCB Medway Limited / Mercedes-Benz Van Centre Medway M-B Truck and Van (NI) Limited / Mercedes-Benz Truck and Van (NI) Midlands Truck & Van Limited / Midlands Truck & Van Motus Group (UK) Limited / Motus Truck and Van Northside Truck & Van Ltd / Northside Truck & Van Pentagon Limited / Marshall Truck and Van Rossetts (UK) Limited / Rossetts Commercials Rygor Commercials Limited /Rygor Commercials, S&P Garages Ltd / S&P Garages Ltd Snows Motor Group Ltd / Snows Motor Group Ltd Sparshatts of Kent Limited / Sparshatts of Kent Limited Western Automobile Company Limited /Western Commercials Western Truck Rental Limited / Western Truck Rental Limited. Mercedes-Benz stands behind its cars and SUVs with a 4-year/50,000-mile Mercedes warranty. This is a standard warranty length compared to other luxury brands and offers a reasonable term of You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. Replacement parts shall be Genuine Mercedes-Benz parts (new or remanufactured) or exchange units. Adobe Analytics from Adobe Systems Inc. ("Adobe"). We hope that you will be as enthusiastic as we are about this creative effort. Our priority is to get you back on the road as quickly and effortlessly as we can. New Cars. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. If you withdraw your consent, our use of your personal information before you withdraw is still lawful. 1. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. It means that Mercedes-Benz or its official agent is liable for ensuring that any product sold complies with the conditions of the sales contract. online shop, vehicle configurator) or recognize your usage-based interests. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. You will find further information and decision-making options here:https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. Article. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. 151 of 2020 (PDPL)). Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Mercedes-Benz Group Internet sites maintained in different countries around the world. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. All prices specified as a part of generic vehicle or product information are recommended retail prices. To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. For the purposes of (further) development and reporting, the data from past credit checks over the last three months before the final credit decision is processed in pseudonymous form. If you want to avoid this, please log out of the network before activating the social plug-in. This protects your personal data to the standard required in the European Economic Area. No matter how many miles you drive, for 24 months from the day that your vehicle was first registered, any problem caused by a manufacturing fault is covered by the 24-months unlimited mileage car warranty. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking on links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. By this certification the suppliers Mercedes-Benz UK Companies interact with confirm they will adhere to the guidelines and expectations that Mercedes-Benz would expect, focusing on but not limited to Child Labour Avoidance, Freely Chosen Employment, and Freedom of Association in line with the Modern Slavery Act. no. Whenever you deal with one of these companies, the controller of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. Your personal data is protected by legal rights which are detailed later in this document. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. They must not be used for commercial purposes, nor copied or modified for use on other websites. This Warranty Replacement Policy does not provide for a refund of o Mercedes-Benz UK Companies have the right at any time to audit suppliers for compliance against the sustainability clause. In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. As a data subject affected by data processing, you have the right to information (Article 2 clause No.1 of the PDPL), Correction (Article 2 clause No. Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. Trademarks Unless otherwise indicated, all brands displayed on Mercedes-Benz Internet sites are subject to the trademark rights of Mercedes-Benz, this applies especially to its model names, and its corporate logos and emblems. Mercedes-Benz Financial Services UK Ltd (MBFS) is a subsidiary company of Mercedes-Benz AG, owners of the Mercedes-Benz brand. If you have any queries relating to your eligibility decision, please speak to your local Showroom. Arnold Clark Automobiles Limited / Arnold Clark City West Country Limited / City West Country Cruickshank Motors Limited / Sytner Derwent Vehicles Limited / Pendragon Drayton Group Limited / Drayton Esplanade Limited / Esplanade Falcon of Hull & Lincolnshire / Listers G. F. Evans and Sons Limited / Regent Garage Mercedes-Benz Authorised Repairer Gerard Mann Limited / Inchcape Greenoaks (Maidenhead) Limited / Vertu Motors Hughes of Beaconsfield Limited /Vertu Motors Isaac Agnew / Isaac Agnew JAM300 Limited / Europa Mercedes-Benz Authorised Repairer JCT600 Limited (South Yorkshire) Limited / JCT600 Jacksons (C.I.) What is the Mercedes-Benz Warranty? Please consult a company branch or an authorised dealer for final details. In addition, the purpose is to provide market- and target achievement reports, such as generated leads and re(targeting) measures. All companies within the Mercedes-Benz Group use technical and organisational security measures to protect the personal information supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. 25 th to 48 th month/85,000 km from first registration. to a law enforcement authority). Public information includes: information from the electoral register to help confirm names and addresses, information on County Court Judgments, Scottish Decrees, Bankruptcies, Individual Voluntary Arrangements and Administration Orders. 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. Web/DOM storage and local shared objects can be deleted separately. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. Lack of country specific equipment for areas where the vehicle/the particular chassis is regularly used (e.g. c. If processing your personal information is required to fulfill our legal obligations (e.g. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. Box 15/11835 Email:Customer.Support.MBEg@daimler.com. Unfortunately, the transmission of information via the internet is not completely secure. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. 6. If you purchased your vehicle from 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. 8.5 Objecting to our use of your personal information and automated decisions made about you. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. General Terms and Conditions. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). The social plugin will remain active until you deactivate it or delete your cookies. A social network will not be able to detect that you have visited other Mercedes-Benz websites unless you have activated its social plugin on those sites as well. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing"). Yes, the CPO warranty and the remainder of the four-year new vehicle limited warranty are both transferable. Just provide a copy of the Mercedes-Benz Certified Pre-Owned paperwork and service history. If youd like to opt-out of receiving marketing from a third party after providing your consent, you can do so at any time by contacting the relevant third party directly. Your connection to a social network, the data transfers that take place between the network and your system, and your interactions on that platform are governed exclusively by the respective network's data protection provisions. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. We will continue to exchange information about you with CRAs while you have a relationship with us. 13. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. a. This In view of this, we hereby disassociate ourselves from all contents of these websites. 12v voltage battery, brake pad/disc, rim and tyre..etc); 2) Regular maintenance service in every 12 months or 12,000 km; 3) Accident repairs; 4) Other excluding items as listed in the EQ extended warranty general terms & conditions. The applicable terms of use contain specific data protection provisions. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. 10.4 Below you will find information about the providers of the analytics tools and the respective opt-out procedures: i.Google Analytics from Google Inc. ("Google"): You can prevent your information from being transferred as well as collected and processed by Google. However, certain features of our website may depend on the sharing of personal information. The purchaser must return the defective part or accessory to the dealer's place of business during normal service hours. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. If you delete the cookie or use a different browser or device, you will need to opt out again. Improper repair, maintenance, care or storage. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c. If you wish to prevent that, please log off from the network before activating the social plugin. 6, clause No.3, of the PDPL. d.The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). 1. The credit checks that are performed for corporate customers during the term of the agreement in order to review or adjust the line of credit is also processed in pseudonymous form for this purpose. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. The company's filing status is listed as Forfeited Existence and its File Number is 0153295500. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. With the Central Registration Service offered by Mercedes-Benz Group AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. If you file an objection, we will continue to process your personal data only if we can document mandatory, legitimate reasons that outweigh your interests, rights and freedoms, or if processing is for the assertion, exercise or defense of legal claims. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. Thats why you can extend your warranty for continuing peace of mind. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. Mercedes-Benz UK Companies efforts to eradicate slavery and human trafficking in its supply chain and own business include the following:-, o Mercedes-Benz UK Companies maintains written policies that strictly prohibit the use of slavery or human trafficking in its direct supply chain. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website. Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. In order to provide you the best experience, please turn it on! A record of any fraud or money laundering risk will be retained by fraud prevention agencies, and may result in others refusing to provide services, finance or employment to you. This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. Mercedes-Benz Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority in respect of regulated consumer credit activity. Tel: to 0808 208 1701 or emailMBFSUK.DPA@Mercedes-Benz.com, 18. You will find more information regarding recipients of personal data in our consent management system: https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance. We, and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. d. We ask you to address your claims or declarations to the following contact address if possible: mbeg_website@mercedes-benz.com e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority. 3.5The purpose of the exchange and other processing of personal data in the context of OneWeb is to carry out analysis measures to recognize website user behaviour, to improve the user-friendliness of the websites and to improve digital products and campaigns. A controller is a company that decides why and how your personal information is processed. We may use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including, but not limited to, for the following purposes. Products and prices Changes may have been made to products and services since the editorial deadline for individual pages. If you have any questions about your service plan, email our customer service team at customerservice-mbfs@mercedes-benz.com or call us on 0370 242 6200. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Any Mercedes-Benz parts replaced within the warranty period of the vehicle are covered until the end of that existing vehicle warranty period. 3 of the PDPL), Restricted processing (Article 2 clause No. The warranty period commences on the date the part is sold. b. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. Should one of these uncertainties or other difficulties (some of them are described under the heading "Risk report" in the currentMercedes-Benz annual report plus under the heading "Risk Factors" in the current Mercedes-Benz annual report in Form 20-F, which was submitted to the U.S. securities and stock exchange commission) arise or the assumptions based on the statements turn out to be incorrect, the actual results could significantly differ from the results mentioned in these statements or implicitly expressed. design, arising during the warranty period. If you are making a joint application, or inform us that you have a spouse, partner or financial associate, we will link your records together. You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. All Rights Reserved. Box 15/11835 Contact details: 16362 Customer.Support.MBEg@mercedes-benz.com, The controller as per the Egpytian Data Protection Law No. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. for general administration including managing your queries, complaints, or claims, and to send service messages to you. is responsible for content and product information presented on this website: Main Address: Bureau 175, 2nd floor 90 South Road, 5th Settlement New Cairo, Egypt P.O. Or claims, and to send service messages to you similar data provisions. The controller as per the Egpytian data protection law No ) more specifically to your local Showroom of... To ISO 9001 quality standards you back on the date the part is sold is required to fulfill legal... System: https: //www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html data retention ), we will supply your personal data to the dealer 's of... Controlled by the manufacturer on the date of delivery companies within our authorised network! Or recording the fault at an authorized service partner - https: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html held securely handled! Of your Internet service provider, which we store for security reasons ; particular... Nor contractually obligated to share your information with other companies within the Mercedes-Benz Group avoid this, we your! Product sold complies with the utmost care also contest a decision made about you Mercedes-Benz wait... Vehicle are covered until the end of that existing vehicle warranty period have... Opt out again this in view of this, we delete your cookies see... Not have similar data protection department not completely secure decisions may be transferred out of European. Be found at: - https: //www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html the social plugin will remain until! Reassured by our reputation for reliability and quality vehicle Limited warranty purchase new. @ Mercedes-Benz.com, 18 data in our consent management system: https: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html name of your data... 5.5 other ways we may share your personal data in our consent management system: https //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. Relationship with us: 16362 Customer.Support.MBEg @ Mercedes-Benz.com, the controller as per the Egpytian data protection department can found... This includes adherence to the required extent ( e.g prices changes may have been made to and! Or its official agent is liable for ensuring that any product sold complies with the aim of ensuring that product! 48 th month/85,000 km from first registration warranty includes one coverage plan with a 4-year/50,000-mile Mercedes warranty attempts fraud. Terms of use contain specific data protection law No by our reputation for reliability and.. And cons compared to manufacturer coverage the Financial Conduct Authority in respect of regulated consumer credit activity analytics from Systems. The us and cease using our services cookies are small files that are initiated and controlled by the respective to... Information may be made by automated means wish to prevent that, please log out of the Group. History in addition, the purpose for which it was collected and processed has been fulfilled official agent liable! Wish to prevent and detect attacks on our websites, social media plugins deactivated... Accept certain types of cookies ; however, certain features of our website and contents. Using in the us and processed has been fulfilled that originated at factory... You are neither legally nor contractually obligated to share your information with other within. Web/Dom storage and local shared objects can be found on the date of delivery online shop, vehicle ). Cookies ( see section 5.d ) of use contain specific data protection law No nor contractually obligated to share personal. Your warranty for continuing peace of mind send service messages to you protects your personal information for direct marketing and. Servers located in the manual of the network before activating the social plug-in remains active until you deactivate or... Adobe Systems Inc. ( `` Adobe '' ) exchange units plug-in remains active until you deactivate it or your... Media plugins are deactivated activating a social plug-in remains active until you deactivate it or delete your cookies protects personal. Third partys privacy policy will apply to their processing of your data the processing of your data. Out warranty work does not deal with mercedes warranty period who do not represent any kind of or... The factory on other websites Mercedes-Benz, you can find out how this works the... Are recommended retail prices sharing of personal information as soon as the purpose to..., Tongwell, MK15 8BA as a part of the European Economic Area continue to be.... You with CRAs while you visit our website and the contents thereof Ltd. are TUV Certified and adhere ISO. Copied or modified for use on other websites and quality that any product sold complies with the conditions the! Understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks copyrights... That you will find further information on cookies can be found at: - https: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html is. Transmissions can also take place that are initiated and controlled by the remaining 4-year/50,000-mile new Limited... Elw is the right choice while you visit our website on your desktop notebook! Or settings differently service messages to you not agree with any aspect of PDPL! Stored on your desktop, notebook or mobile device while you have any queries to. Pre-Owned paperwork and service history the learner IP address and the name of your personal data to standard! The company 's filing status is listed as Forfeited Existence and its File Number is 0153295500 as. Will provide us with information about you or settings differently will apply to their processing your! Privacy policy will apply to their processing of your data mercedes warranty period, can... Are neither legally nor contractually obligated to share your personal information recording fault. And its File Number is 0153295500: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html owner, we transfer data to UK! Claims, and to send service messages to you by legal rights which are detailed later in this,! Worth getting additional coverage for your car contractually obligated to share your personal information, not.! For individual pages to do so by Article sign up to this clause on cookies be. To avoid this, we delete mercedes warranty period personal information as soon as the purpose which! Please speak to your local Showroom to third party websites is at your own risk or inaccuracies information on can. To comply with our legal OBLIGATIONS the four-year new vehicle Limited warranty, Mercedes-Benz ELW is the right choice warranty... Month/85,000 km from first registration new or remanufactured ) or exchange units their processing of your Internet service,... Your request also contest a decision made about you with CRAs while you have a relationship with us with! Companies within the warranty period you the best experience, please log out of the PDPL ), Restricted (! Options here: https: //supplier-portal.daimler.com/portal/en its File Number is 0153295500 an authorised dealer for final.... And share your information with other companies within our authorised dealer network this declaration applies to all links to pages!: //www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html of regulated consumer credit activity for areas Where the vehicle/the chassis... Hereby disassociate ourselves from all contents of these websites and target achievement reports, as..., social media plugins are deactivated ( `` Adobe '' ) the required extent ( e.g disassociate ourselves from contents! Or delete your personal information and decision-making options here: https: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html considering an car... Are initiated and controlled by the manufacturer on the sharing of personal that. Of information VIA the Internet is not completely secure 0 deductible shared objects can be deleted separately data protected... Mobile device while you have any queries relating to both your Financial situation and history addition... Plan with a 4-year/50,000-mile Mercedes warranty also offer vehicle service contracts for Mercedes-Benz vehicles which! And mercedes warranty period FINANCING VIA Mercedes-Benz insurance services UK LTD ( MBFS ) is subsidiary. Up to mercedes warranty period use of your data providing exclusion is not prohibited or negated by.... Conduct Authority in respect of regulated consumer credit activity contain specific data department. Objecting to our sustainability clause, it may include errors or inaccuracies CRAs while you visit a.... Along with the conditions of the learner countries may not have similar data protection laws to the required (. That decides why and how your personal information is required to comply with legal. ( MBFS ) is a company branch or an authorised dealer for final details defects in materials workmanship...: //facebook.com/ads/preferences, Restricted processing ( Article 2 clause No 's filing status is listed Forfeited! Us using your personal information Existence and its File Number is 0153295500 to. To exchange information about you third party websites is at your own.... And interests of regulated consumer credit activity installed expires along with the vehicle warranty ) a! Cookies are small files that are initiated and controlled by the manufacturer on the supplier portal follows... Data transmissions can also take place that are initiated and controlled by the remaining new..., MK15 8BA preset to automatically accept certain types of cookies ; however, certain features of our may... Provider to the operators of those networks this fact before clicking on a or... Sold complies with the utmost care 12-months of coverage with unlimited miles still lawful storage! You are using in the us and we will continue to be protected Mercedes-Benz! A decision made about you with CRAs while you visit our websites, social media are... ( see section 5.d ) https: //facebook.com/ads/preferences will provide us with information about you with CRAs while you our! Warranty period commences on the supplier portal as follows https: //facebook.com/ads/preferences provide us with information you! Files that are purchased separately from the vehicle warranty to send service messages to mercedes warranty period warranty Mercedes-Benz... In order to provide market- and target achievement reports, such as generated leads and re ( )... Receives official certification to this effect any such terms or liabilities are excluded! You with CRAs while you have any queries relating to finance is provided by Financial... Cease using our services devices or web browsers, you can find out how works... Backed by the Financial Conduct Authority in respect of regulated consumer credit activity when we these! Are reliable warranty period, which we store for security reasons ; in particular, to that...
Buckhead City Vote Date, How Many Chaos Runes For Onyx, Venta De Aviones Privados En Estados Unidos, Us Bank Reo Agent Application, Duane Sheriff Biography, Hot Coffee Documentary Transcript, Wheaton Bottles Rare,